About the Role
This vacancy is advertised on behalf of the Open University Students Union (Open SU). Please do not use the Apply Now button. Details on how to apply can be found below.
The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.
Key Responsibilities
In this role, you will play a vital part in supporting the delivery of our Volunteering Strategy helping to ensure every student has the chance to connect, contribute and belong. Working closely with the Volunteering Manager, you will:
- Provide high quality administrative support which includes responding to volunteering enquiries, supporting at meetings, producing volunteer communications and maintaining volunteer records.
- Act as a first point of contact for volunteers, offering guidance and support throughout their journey, and assist with recruitment, onboarding and recognition.
- Help deliver engagement and appreciation events, share inspiring stories through newsletter and volunteer spaces and gather volunteer feedback to improve services.
- Champion good data practices, maintaining accurate records and ensuring information is handled responsibly. Above all, promote inclusive, safe and accessible volunteering across all activities.
About You
This role is a great opportunity for an organised and proactive administrator who enjoys supporting others and being part of a friendly, collaborative team. You will also enjoy working with and supporting volunteers, helping to spark new ideas, create great experiences and build a real sense of community and belonging along the way. You’ll be passionate about creating and supporting the development of volunteer communications and storytelling to inspire others to get involved.
You will be comfortable using Microsoft 365 tools such as Outlook, Teams, Word, Excel and Forms and will bring a flexible, can-do approach to your work. Above all, you will value inclusion, accessibility and team work, and will be committed to learning, growing and contributing to an open, supportive and sustainable community.
For a full person specification and list of key responsibilities, please visit the Job Description.
If you have any questions about the role, please contact OpenSU directly via oustudents-jobs@open.ac.uk
Early closing date notification
While most roles will remain open until the advertised closing date, applications may be reviewed on an ongoing basis. In some cases, vacancies may close earlier if a sufficient number of suitable applications have been received and equality impacts have been appropriately considered. All roles will remain advertised for a minimum of one week before any early closure is implemented.
If you have started an application or were in the process of applying when the advert closed please contact oustudents-jobs@open.ac.uk , we encourage you to get in touch. We are committed to understanding individual circumstances and can offer further support where needed, including reasonable adjustments for applicants with protected characteristics.
How to apply
Please send over your CV and a supporting word document answering how you meet the below criteria in no more than one page of A4:
1. Please describe your experience of providing administrative support as part of a team.
2. Tell us about a time you supported people from a range of backgrounds or with different needs (for example students, volunteers, service users or customers)
3. Please tell us why you would like to work for Open SU
Important information: Please email your CV and supporting statement over to oustudents-jobs@open.ac.uk in one document where you will receive confirmation of receipt within a couple of days. Please do not use the Apply Now button. Applications submitted via the Apply Now button will not be accepted.
Please find a link here to an application information pack: Application Pack
This vacancy is advertised on behalf of Open SU and attracts Open SU terms and conditions.
Open SU is committed to equal opportunities for everyone in and welcomes applications from all sections of the community.
