Notice: SuccessFactors System Outage - Friday 13th to Saturday 14th November

Starting on Friday 13th November, IT will be carrying out an upgrade to the SuccessFactors system. The upgrade is required as it will provide new features, enhancements, and fixes for previous issues. This will cause an outage.  It will mean that SuccessFactors will be unavailable between these times: 22:00 (GMT) on Friday 13th November 2026 to 05:00 (GMT) on Saturday 14th November 2026.


Impact: 
This work has been arranged outside of normal working hours to minimise disruption; however, the following services will be impacted:
•    SuccessFactors System – This will mean there will be no access to Payslips, P60s. 
•    Recruitment – Internal candidates won’t be able to apply for vacant positions. 
•    Onboarding – No access to the onboarding portal. 

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We are dedicated to creating and sharing knowledge and learning to realise social and environmental justice. As an educator we place sustainability at the heart of our teaching, research, and knowledge exchange, as a business we champion best practice across all four nations of the UK.

Our research underpins the teaching we deliver and informs the high quality free open educational resources we provide to learners worldwide.