About the Role
To provide support for the School of Health, Wellbeing and Social Care (HWSC) team in the management and delivery of current and future professional programmes (Nursing and Social Work) for the School. The Team Assistant forms a vital link between academics, faculty coordinators, practice-based learning assistants, associate lecturers, students, employers, external organisations and other areas of The Open University
Key Responsibilities
- To address internal and external stakeholder enquiries or refer such enquiries to the responsible staff within the location team as necessary.
- To respond to service requests within programme, geographical, and module-specific VOICE queues or, where necessary, refer such enquiries to the relevant member of staff (VOICE is an OU information and communications management database).
- Organise and support a variety of internal and external meetings, such as employer briefings and stakeholder events including those supporting recruitment and other promotional or awareness raising events.
- Update website content and email distribution lists as and when required, working in conjunction with colleagues in other Faculty and University teams.
- To assist in arranging activities associated with the quality assurance and enhancement of tuition. These include arranging times for a Staff Tutor to evaluate the face-to-face, workplace based, and online synchronous and asynchronous tuition provided by Associate Lecturers (ALs), as requested. Version Jan 2025
- To assist in the scheduling of meetings associated with the management, support, and development of ALs.
- Take minutes at meetings, as requested.
- To undertake other non-academic (i.e., not directly pertaining to teaching and learning) duties within the University, as required.
Please note: a complete outline of all of the key responsibilities can be found in the attached job description.
Skills and Experience
For a complete outline of all essential criteria as well as both essential and desirable candidate criteria, please view the job description attached: Team Assistant JD
Essential Requirements
To apply for this role please submit the following;
- CV
- A personal statement of up to 1000 words. You should set out in your statement why you are interested in the role and provide examples of where your skills and experience meet the required competencies for this role as detailed in the job description.
Please note, this is a remote position, coverthing the North of England
Early close notice: We may close this job advert earlier than the published closing date where a satisfactory number of applications are received. We would therefore encourage early applications.
Flexible working: We are open to discussions about flexible working. Whether it’s compressed hours or another working arrangement. Please reach out to us to discuss what works best for you.
