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People Services is committed to providing The Open University with high-quality people and data solutions and is valued for its efficiency, expertise, partnering capability and service.

About the Role

We are embarking on a critical project for the organisation implementing Establishment Control and optimising the associated Position Management processes within our HR system – SAP SuccessFactors.

We are looking to appoint a skilled specialist with expertise in Establishment Control and Position Management to support in delivering this project, to enable efficiencies, improve control, reporting, planning and forecasting. You will need to have a good working knowledge of SuccessFactors Employee Central (EC) Position Management and the ability to elicit and translate business requirements into solutions that span both systems configuration and the associated business processes.

The project will involve a significant level of business change alongside system updates and data cleansing. Delivery relies heavily on both SuccessFactors and associated SAP Finance solutions. Working as part of a small core team reporting to our Lead Product Manager, your insights will help ensure accurate personnel data management, streamline organisational workflows, and support HR and Finance processes in delivering the business benefits of the project. This role will have some time limited line management responsibilities within the project team.

Key Responsibilities

• Analyse and understand the current business problem(s) associated with Position Management and opportunities to create business benefit through Establishment Control and process improvements.
• Engage with users and stakeholders through a range of channels to identify business needs at varying levels of complexity, analyse, challenge and validate business and user requirements, ensuring traceability to business and user needs.
• Query, analyse, and transform complex information to identify areas for improvement, explore feasible options, analyse the effects of change and define success measures.
• Evaluate any business and policy constraints that need to be considered, and assess the implications.
• Work within a multidisciplinary team, confidently using a range of agile methodologies to their full potential.
• Show pragmatism and support for the shared goals of the university, working collaboratively across units to improve Establishment Control and Position Management solutions.
• Work with others to create, refine and prioritise appropriate and relevant user stories that are clearly defined for development and enable user testing of solutions.
• Manage user testing of solutions, collaborating across multiple teams.
• Consolidate the necessary data to support the cleansing and transformation needed to support the implemented solution.
• Contribute to communications, process documentation and guides, and training materials to embed new business processes to support Establishment Control.
• Provide line management to project team members.

About You

Essential:

• Proven experience with SAP SuccessFactors Employee Central Position Management and impact of Position data on dependant SuccessFactors modules, gained through working with SuccessFactors implementations and optimisation projects
• Strong understanding of organisational structures, data management and HR processes.
• Established excellent track record in Business Analysis with demonstrable experience managing analysis of SuccessFactors implementations.
• Good communication and presentation skills; ability to communicate with confidence and credibility in face-to-face situations, remotely and in writing.
• Experience of leading and contributing to multi-stakeholder workshops to gather and prioritise requirements.
• Ability to build and develop productive working relationships with internal business partners and externally.
• Ability to use agile methodologies and follow waterfall approaches as appropriate.
• Experience of engaging with users and using qualitative and quantitative data to identify how their needs can be met by products and services
• Able to quickly understand and evidence business issues and take a logical approach to their resolution
• The ability to cope with pressure and unforeseen problems and to offer timely pragmatic solutions.
• Ability to work as part of the team as well as on own initiative – to be self-motivated and proactive to achieve goals.
• Good analytical skills to solve complex problems and make decisions based on data and linking to the vision and outcomes required
• Excellent data analysis skills to combine data from multiple sources and transform it to support the business problem and requirements.
• Ability to contribute to communication, guidance and training materials.
• A commitment to inclusivity and equity, role modelling inclusive behaviours and ensuring that systems and data developments reflect the values of diversity, equality, and accessibility across the University.

Desirable:

• SAP certification or relevant training
• Experience of managing others.

Support with your application

If you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on 01908 541111 or email careers@open.ac.uk quoting the advert reference number.

What's in it for you?

At The Open University, we offer a range of benefits to recognise and reward great work, alongside policies and flexible working that contribute towards a great work life balance. Get all the details of what benefits we offer by visiting our Staff Benefits page (clicking this link will open a new window).

Flexible working

We are open to discussions about flexible working. Whether it’s a job share, part time, compressed hours or another working arrangement. Please reach out to us to discuss what works best for you.

It is anticipated that a hybrid working pattern can be adopted for this role, where the successful candidate can work from home and the office. However, as this role is contractually aligned to our Milton Keynes office it is expected that some attendance in the office will be required when necessary and in response to business needs. We’d expect this to be on average 2-3 times per week.

Next steps in the Recruitment process

We anticipate that interviews for this role will be taking place as soon as possible after the advert closes however depedent on the applications we receive, we may even contact you to arrange an interview whilst the advert is still live.

Early closing date notification

We may close this job advert earlier than the published closing date where a satisfactory number of applications are received. We would therefore encourage early applications.

How to apply

To apply for this role please submit the following:

• CV, including how you meet the skills and experience required
• Complete the additional application questions within our online application form.

You can view your progress and application communications when you are logged into our recruitment system.  Please check your spam/junk folders if you do not receive associated email updates.