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About the Role
To provide support for the School of Health, Wellbeing and Social Care (HWSC) team in the management and delivery of current and future professional programmes (Nursing and Social Work) for the School. The Team Assistant forms a vital link between academics, faculty coordinators, practice-based learning assistants, associate lecturers, students, employers, external organisations and other areas of The Open University
Please note: There are two positions available. Both positions are fully remote however one is contractually aligned to our offices in Northern Ireland, and the other our offices in Milton Keynes.
Key Responsibilities
- To address internal and external stakeholder enquiries or refer such enquiries to the responsible staff within the location team as necessary.
- To respond to service requests within programme, geographical, and module-specific VOICE queues or, where necessary, refer such enquiries to the relevant member of staff (VOICE is an OU information and communications management database).
- Organise and support a variety of internal and external meetings, such as employer briefings and stakeholder events including those supporting recruitment and other promotional or awareness raising events.
- Update website content and email distribution lists as and when required, working in conjunction with colleagues in other Faculty and University teams.
- To assist in arranging activities associated with the quality assurance and enhancement of tuition. These include arranging times for a Staff Tutor to evaluate the face-to-face, workplace based, and online synchronous and asynchronous tuition provided by Associate Lecturers (ALs), as requested.
- To assist in the scheduling of meetings associated with the management, support, and development of ALs.
- Take minutes at meetings, as requested.
- To undertake other non-academic (i.e., not directly pertaining to teaching and learning) duties within the University, as required.
Please note: a complete outline of all of the key responsibilities can be found in the attached job description.
About You
For a complete outline of all essential and desirable candidate criteria, please view the job description attached: Team Assistant JD
Support with your application
If you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on 01908 541111 or email careers@open.ac.uk quoting the advert reference number.
What's in it for you?
At The Open University, we offer a range of benefits to recognise and reward great work, alongside policies and flexible working that contribute towards a great work life balance. Get all the details of what benefits we offer by visiting our Staff Benefits page (clicking this link will open a new window).
Flexible working
We are open to discussions about flexible working. Whether it’s a job share, part time, compressed hours or another working arrangement. Please reach out to us to discuss what works best for you.
Please note: These positions are fully remote, however will be contractually aligned with an Open University location (either Northern Ireland or Milton Keynes)
Early close notice: We may close this job advert earlier than the published closing date where a satisfactory number of applications are received. We would therefore encourage early applications.
Flexible working: We are open to discussions about flexible working. Whether it’s compressed hours or another working arrangement. Please reach out to us to discuss what works best for you.
Next steps in the Recruitment process
Shortlisting will commence on the 10 November 2025
Early closing date notification
We may close this job advert earlier than the published closing date where a satisfactory number of applications are received. We would therefore encourage early applications.
How to apply
To apply for this role please submit the following document(s):
- CV
- Supporting statement of up to 1000 words. You should set out in your statement why you are interested in the role and provide examples of where your skills and experience meet the required competencies for this role as detailed in the job description.
You can view your progress and application communications when you are logged into our recruitment system. Please check your spam/junk folders if you do not receive associated email updates.
Please note: the successful candidate for this role will need to undertake a basic DBS check.
